Ability to adapt a consulting style appropriate to the situation and can identify up-sell opportunitiesĪbility to present within own area of expertise as part of a customer sales presentation, putting forward domain-specific information within the context of an HP sales campaign. In addition to troubleshooting skills and consulting skills, has ability to summaries prognosis and impact at practice lead level. Holds a vendor or industry certification in at least one discipline areaĪbility to work in a multi technology environment with the ability to diagnose complex technical problems to their root cause. A recognized expert in one or more technologies within own technical community and also at regional level. Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions. Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customer’s Information Technology (IT) environment. Ability to re-use existing experience to develop new solutions to take to market Has contributed to the design and application of new tools. Has led team in the delivery of multiple deliverables across multiple technologiesĪbility to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer’s enterprise. Has demonstrated innovation and communication of new deliverables and offerings. Very good knowledge of IT Operations, infrastructure services support (Systems NT, UX, Storage, Backups, DB’s or Network management), operations monitoring and end user supportĨ+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study without a degree, three additional years of relevant professional experience (11+ years in total).Demonstrates application of technical expertise in successful engagements involving multiple disciplines Demonstrates broad knowledge in other technical areas in order to properly manage complex integration efforts.Ability to adapt a consulting style appropriate to the situation and can identify up-sell opportunities Ability to work in a multi technology environment with the ability to diagnose complex technical problems to their root cause. ![]()
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